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TechnologyMarch 10, 2025
The Evolution of Marketing Chatbots
From simple scripts to AI-powered conversational agents.
Chatbots: The Next Generation
AI chatbots have evolved from basic responders to sophisticated marketing tools.
Evolution Timeline
- 2010s: Rule-based chatbots
- Early 2020s: NLP-powered bots
- 2025: Context-aware AI agents
Modern Features
- Natural conversation flow
- Personalized recommendations
- 24/7 customer support
- Seamless CRM integration
Success Metrics
- 40% increase in lead generation
- 30% reduction in support costs
- 50% faster response times
